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This Privacy Policy concerns Atocloud (herein referred to as ‘we’, ‘us’, and ‘our’) and every website linked with us as well as the products/services on these websites. It does not concern any third-party company (we do not own), the activities of which we are not in control of. The policy is subject to alteration at our discretion. We thus recommend you regularly check this section for any changes.

Applicability

Our Privacy Policy is applicable to individuals (alternatively referred to as ‘users’, ‘you’, and ‘your’) who interact with us in any form. This may include browsing through our website, subscribing to products/services we offer, requesting for information, and communicating with our customer support or other team members. This Privacy Policy pertains to the data of visitors, subscribers, and clients collected by Atocloud in chiefly 2 forms: a) Data You Provide, and b) Data We Collect (through automated processes).

Data You Provide

It comprises the data that you submit/enter on our website for different purposes like availing assistance from our customer support, raising queries, or initiating a project with us. Below are the details:

  • Raising Query

    This includes the data we collect as you try to contact us via email or inquiry form to learn about our services. While accessing us using either of the two means, you may be required to submit your ‘Personal Information’ like title, name, email ID, contact number, etc. Our legitimate employees will have direct access to this data to process your query.

  • Project Creation

    When you decide to purchase one or more of our services, before you can avail of its benefits, we may ask you to share personal information, project details, contact information, social media profile links, etc. You don’t need to worry about its privacy as all this information is saved and stored in secure software by us.

  • Interactions with our Experts

    All your interactions with the Atocloud team via email, telephone, online chat, and other means shall be recorded for analyses and improvement purposes.

  • Payment Processing

    When you decide to buy our services/products for your business, for the payment process you would be required to enter details like your name, contact information, and account or credit/credit card details. We DO NOT STORE the information provided by you during the payment process including card/bank details, or data related to payment through any other platform. The process is carried out on secure servers of our Payment Gateway Service Providers.

  • Testimonials

    For posting a testimonial authorized by you, we may include information like your name and other information. If you, at any point in time, wish to make changes or delete this data, you can contact our customer support team.

Data We Collect

Based on your use of our website and/or services, we collect data chiefly from the following sources:

  • Requested Data

    Availing of some of our services requires you to provide information that we may store & process under one of the below-mentioned categories:

    • Name
    • Company Name
    • Country
    • Phone No.
    • Address
    • Email Address
    • Skype ID
    • Other information shared by you

  • Cookies

    Cookies are small files stored in your system, the first time you enter our website. We use cookies to identify your use of our services & website and to enhance user experience based on the results. Collection of data using cookies is an “implied consent”, meaning an assumption of your agreement to our usage terms unless you opt out explicitly. In case you wish to withdraw, you can change your preference in the browser settings or browse our website in anonymous mode. We also employ third-party tracking tools like Google Analytics & Google ads to understand the use of our website by visitors and on its basis.

  • Social Media

    For engagement and visibility purposes, we have our website linked to social media platforms like Facebook, LinkedIn, Twitter, and Pinterest. If you are visiting our profile on any of these platforms, we do not assume the responsibility of your privacy. These social media platforms are governed by their own policies for collecting, using, and sharing your data. We, therefore, suggest you have a look at their privacy policies before going ahead.

Purpose of Collecting Data

We collect your data for purposes like:

  • For smooth communication while processing the project for which you’ve signed the contract with us.
  • To inform about important notices, changes in Privacy Policy, or Terms of Service.
  • To keep you updated about any new services/products, offers, promotions, upcoming events and other things that we feel might interest you.
  • To ask for your feedback on services/products provided by us.
  • To create and maintain your account for future reference, project development & deployment, requirement gathering, etc.
  • To understand your use of our website & services in order to enhance user experience.
  • To track the latest trends and enhance marketing campaigns to make helpful suggestions to our clients & users.

Data Protection

At Atocloud, protecting your privacy & information is our priority. While we may collect your relevant data, we also ensure that it’s protected by undertaking various measures. We have implemented the necessary technical, physical, and administrative security measures to prevent loss, damage, misuse, or alteration of data.

We may require sharing this data with third-party service providers/agents. While doing this, we ensure that the confidentiality of your information is not compromised.

Your Rights Over Data Storage

Being the subject of this data we have collected, you certainly have some rights over it which you can exercise by simply writing to us at contact@Atocloud.com. Our friendly customer support team will guide you through the process and do all the needful.

If you still have any queries or suggestions regarding our Privacy Policy, feel free to Contact us. We would be glad to help!