Data You Provide
It comprises the data that you submit/enter on our website for different purposes like availing assistance from our customer support, raising queries, or initiating a project with us. Below are the details:
This includes the data we collect as you try to contact us via email or inquiry form to learn about our services. While accessing us using either of the two means, you may be required to submit your ‘Personal Information’ like title, name, email ID, contact number, etc. Our legitimate employees will have direct access to this data to process your query.
When you decide to purchase one or more of our services, before you can avail of its benefits, we may ask you to share personal information, project details, contact information, social media profile links, etc. You don’t need to worry about its privacy as all this information is saved and stored in secure software by us.
Interactions with our Experts
All your interactions with the Atocloud team via email, telephone, online chat, and other means shall be recorded for analyses and improvement purposes.
When you decide to buy our services/products for your business, for the payment process you would be required to enter details like your name, contact information, and account or credit/credit card details. We DO NOT STORE the information provided by you during the payment process including card/bank details, or data related to payment through any other platform. The process is carried out on secure servers of our Payment Gateway Service Providers.
For posting a testimonial authorized by you, we may include information like your name and other information. If you, at any point in time, wish to make changes or delete this data, you can contact our customer support team.
Data We Collect
Based on your use of our website and/or services, we collect data chiefly from the following sources:
Availing of some of our services requires you to provide information that we may store & process under one of the below-mentioned categories:
- Company Name
- Phone No.
- Email Address
- Skype ID
- Other information shared by you
For engagement and visibility purposes, we have our website linked to social media platforms like Facebook, LinkedIn, Twitter, and Pinterest. If you are visiting our profile on any of these platforms, we do not assume the responsibility of your privacy. These social media platforms are governed by their own policies for collecting, using, and sharing your data. We, therefore, suggest you have a look at their privacy policies before going ahead.
Purpose of Collecting Data
We collect your data for purposes like:
- For smooth communication while processing the project for which you’ve signed the contract with us.
- To keep you updated about any new services/products, offers, promotions, upcoming events and other things that we feel might interest you.
- To ask for your feedback on services/products provided by us.
- To create and maintain your account for future reference, project development & deployment, requirement gathering, etc.
- To understand your use of our website & services in order to enhance user experience.
- To track the latest trends and enhance marketing campaigns to make helpful suggestions to our clients & users.
At Atocloud, protecting your privacy & information is our priority. While we may collect your relevant data, we also ensure that it’s protected by undertaking various measures. We have implemented the necessary technical, physical, and administrative security measures to prevent loss, damage, misuse, or alteration of data.
We may require sharing this data with third-party service providers/agents. While doing this, we ensure that the confidentiality of your information is not compromised.
Your Rights Over Data Storage
Being the subject of this data we have collected, you certainly have some rights over it which you can exercise by simply writing to us at contact@Atocloud.com. Our friendly customer support team will guide you through the process and do all the needful.