Issues while Integrating Salesforce

Integration involves connecting at least 2 applications or systems operating on common or different platforms. Integrating systems lets them communicate with each other as well as share data. It is not possible to sync data or move data between different systems without integration taking place.

Salesforce Integration is difficult if you are not absolutely clear what you are getting into. It's an immensely valuable venture. However, doing it without proper comprehension and planning is inviting failure to manifest itself and take you unaware.

Not checking for quality assurance and user acceptance

Many times, integration projects do not succeed because of insufficient attention to testing. It is important to have quality assurance testing by IT staff with the objective of having errors being handled properly. For business users it is to vital to have user acceptance testing to ensure that the right data is being put into the right places.

Not anticipating data rate limits

Many times the integration team do not know there exists a governor limit put by Salesforce APIs which decide the amount of data that can be accessed concurrently in a single call as well as in one day. Consequently, they run into major run-time errors during processes. You cannot evade them. Hence, it’s important to comprehend the limits and include them into the Salesforce integration solution in order to prevent their occurrence.

Absence of proper data management strategy

It is vital to take into account data validation and quality issues right from the start of any Salesforce integration project. There needs to be a proper strategy regarding the management of data management issues as whether to merge or dump duplicate records and the manner to correctly map type fields in the case of data conflicts as well as custom fields.

Referential integrity needs to be preserved

One of the most unanticipated issues that happen during Salesforce integration is the breakdown in relationship between recorders because of incorrectly matched external IDs. To avoid this situation the integration team needs to take the required time to comprehend how external and unique IDs operate in order to correctly match them to objects.

Wrong understanding of real-time integration

Some integrators incorrectly assume that importing and exporting data from Salesforce amounts to real-time integration. As batch export of data in files offers a snapshot of data at a particular moment in time even if there is frequent import as well as export of data certain applications well be not in sync with real-time changes. It is imperative to take cognizance of this to make fully certain that data remains accurate as well as consistent.